Age UK Derby and Derbyshire
W: https://www.ageuk.org.uk/derbyandderbyshire/
T: 01332 343232
E: administrator@ageukdd.org.uk
Please send personal or sensitive information about a client to:
About Us
Age UK Derby and Derbyshire is an independent local charity. We’ve been working in the local community to help older people for 30 years. We have 40 dedicated staff and over 100 volunteers helping us to deliver services and activities for older people in Derby and Derbyshire.
Our trained advisers offer free information and advice to older people and their families. We have legal advisers give free twenty minute appointments (please call to book).
How to access
Self & Professional Referral
Monday – Thursday, 10am – 3pm
Age UK Derby & Derbyshire
15 The Morledge,
Derby, DE1 2AW
Volunteering: Yes
Citizens Advice
W: https://www.citizensadvice.org.uk/local/mid-mercia/
T: 0300 330 9002
Text Relay: 03444 111 445
About Us
Free, confidential, impartial and independent advice and support to anybody living in South Derbyshire and Derby.
How to access
Self referral
Sinfin Library District Centre, Arleston Lane
DERBY
Derbyshire
DE24 3DS
Monday, Wednesday & Friday, 10am – 4pm
Volunteering? Yes
Derby City Council – Talking Points
T: 01332640777
E: customerservices@derby.gov.uk
About Us
Talking Points offers you face to face opportunities to speak to social care workers in the community and in your home. They are able to provide you with support to find the right organisation for your needs and help you access services. If you require more formal support, we can discuss the need for a full assessment.
How to access
Adult Social Care, People Services, Derby City Council, The Council House,
Corporation Street, Derby, DE1 2FS.
Contact via phone for opening times
Volunteering: Yes
Referral pathway:
Individuals and professionals are able to call and make appointments and drop in sessions are available are various locations.
Derby Law Centre / Direct Help & Advice
W: thederbylawcentre.co.uk
Freephone: 01332 287850
E: info@dhadvice.org
About Us
We provide specialist advice, advocacy and representation for families and individuals facing crisis, to prevent and alleviate homelessness, debt and housing difficulty.
Housing related Debt, Housing and Homelessness, Mortgage / Rent Repossessions, Court Duty scheme.
How to access
9am – 5pm, Monday – Friday
Phonix Street
Derby, DE1 2ER
Contact via telephone or email
Volunteering: No
One Advocacy
W: https://oneadvocacyderby.org
T: 01332 228748
E: support@oneadvocacyderby.org
About Us
ONE Advocacy Derby (OAD) is the city?s new integrated advocacy service. It brings together all independent statutory and non-statutory advocacy in Derby so that people who need emotional support and practical advice can access it from one point.
OAD also provides specialist advocacy and representation for people with mental health problems who have substantial difficulty in being involved in their own care. This includes people who qualify under the Mental Health Act (IMHA service) and/or the Mental Capacity Act (IMCA service).
How to access?
One Advocacy Derby, Sinfin Library, Sinfin District Centre,
Arleston Lane, Derby, DE24 3DS
Monday – Friday, 9am – 5pm
Volunteering: Yes (limited – contact for further information)
Referral Pathway: Call or Email
Mission Statement
To help those in need and crisis across Derby and to help access services.
Contact Us
Stuart House Green Lane
St Peters Quarter
Derby
DE1 1RS
