Alzheimer’s Society
T: 03331503456
About Us
At this time the National Dementia Connect Support Line (number above) has extended hours and is run by trained advisors.
How to access
Phone Only
Volunteering: Yes
British Red Cross
About Us
Transport, support at home, services for people with disabilities
How to access
Volunteering: Yes
Referral: Self
British Society for Mental Health and Deafness
W: https://bsmhd.org.uk/
About Us
The British Society for Mental Health and Deafness (BSMHD)
is the only UK charity that focuses entirely on the promotion of positive mental health of Deaf people. Mental health includes healthy emotional, psychological and social development, the prevention and treatment of mental illness and other disorders. Although the main focus is on those who’s first or preferred language is sign language, BSMHD is interested in the mental health of all deaf people, whatever their language preference, age of onset or degree of deafness.
How to access
BSMHD,
132 Lambourn Drive
Allestree
Derby
DE22 2US
Volunteering: No
Referral: Self (Email)
Change
W: https://www.changepeople.org/
T: 01332 426619
About Us
We are a human rights organisation led by disabled people working to build an inclusive society where people with learning disabilities are treated equally. We help with supported decision making, a discharge toolkit, inclusion and health and wellbeing alliance.
How to access
Self Referral
Phone or email during office hours
Derbyshire Chronic Pain Support Group
E:Message through Facebook
About Us
A like-minded community for people suffering from chronic pain in and around Derby
How to access
Guinness Trust, Sidney Street, Off Bloomfield Close. Derby, DE1 2TU
Group meets every fortnight, 10.30 – 12 noon. See Facebook for upcoming times.
Just turn up. After the first three sessions, there is a no-obligation option to join as a member (£10 fee per year).
Volunteering: N/A
Chronic Pain Clinic – Derby Hospital
W: www.uhdb.nhs.uk/service-chronic-pain/
T: 01332 786086
About Us
Chronic pain refers to pain that has been around for more than 3 months and isn’t usually curable. Our services include:
- Acute pain: We have three specialist acute pain nurses and a lead consultant aneasthetist to help patients who experience acute pain.
- Clinical psychology: For patients who associate their pain with high levels of distress and disability.
- Exercise: We help patients with a manageable exercise programme that fits around their chronic pain.
The Royal Derby Hospital pain management unit runs a series of pain management programmes throughout the year. These are all attended on an outpatient basis, with each group completing nine or ten sessions of half a day per week.
How to access
GP referral
Pain Management Clinic,
Level 1, Main entrance, Royal Derby Hospital,
Uttoxeter Road, Derby, DE22 8NE.
Monday to Thursday: 8.30am – 5pm, Friday: 8.30am – 1.30pm
Volunteering: No
How to access
Monday – Friday
10am – 4pm
Disability Direct
W:www.disabilitydirect.com/derby
T: 01332 299449
About Us
Disability Direct (Derby) is a one-stop-shop for information and advice for disabled people, older people and carers
How to access
Monday – Friday 9am – 3.30pm
Disability Direct (Derby)
DD Enterprise Centre
20 Royal Scot Road
Derby, Derbyshire, DE24 8AJ
Volunteering: Yes
Derby City Dementia Support Service
W:https://makingspace.co.uk/services/centres/derby-city-dementia-support
T: 01332 497 640
E: derbycity.dementia-service@makingspace.co.uk
About Us
Derby City Dementia Support Service is provided by Making Space. This service aims to encourage wellbeing, keep you up to date with information on the things that matter to you, and offer you support surrounding dementia. This includes memory assessments, a living well programme, carers groups, respite groups and activity sessions.
How to access
Derby West Business Centre
Ashbourne Road
Derby
Derbyshire
DE22 4NB
Call the number to find out more.
Derby Stroke Club
T:Steve Adams 07885410732
About Us
This is an independent stroke club affiliated to the Stroke Association.
This group offers its members a variety of activities including:
- peer support
- outings and meals
- games and quizzes
- music entertainment
- exercise sessions
- occasional speakers.
How to access
Meet every fortnight on a Friday
2pm – 4.14pm
St. Mary’s Church Hall, Darley Lane,
Derby, DE1 3AX
Volunteering: Yes
Equality Advisory Support Service (EASS)
W: www.equalityadvisoryservice.com
Text phone: 08088000084
E: Live online chat/ Email Forum
About Us
Info, Advice, and support on discrimination, human rights issues. Advice on how to resolve issues .
How to access
Monday – Friday: 9am – 7pm
Saturday: 10am – 2pm
Volunteering: No
Hardy Group Dementia Service
W:hardygroupdementia.org.uk/news
About Us
The Hardy Group is centred on Derby and its surrounding areas and is a thriving group of people living with dementia, current and past carers who through their own experiences support each other along their journey with dementia, We hold light-hearted, social meetings and organise trips out to help all our members stay socially, physically and mentally active so that they can (and do!) live well with dementia.
How to access
Contact the service with the details provided.
2nd Wednesday of each month, 10:30 – 13:00.
Polish Club,18 Kedleston Road
DE22 1GU
Volunteering: Yes, contact Sue Atherton on 01332 511028
Headway
T: 0808 800 2244 or 01332 365270
About Us
To promote understanding of all aspects of brain injury and provide information, support and services to survivors, their families and carers. In addition, Headway will campaign to reduce the incidence of brain injury.
How to access
Self-refer
Brain Injury Hub, Suite A
Bateman Court, Bateman Street,
Derby, Derbyshire
DE23 8JQ
Limbless Association
W: www.limbless-association.org
E: enquiries@limbless-association.org
About Us
The Limbless Association provides information and support to the limb-loss community. We aim to support people of all ages and backgrounds through a variety of existing programmes and services.
We offer support to individuals of any age, whether they are about to have an amputation or are already living with congenital or acquired limb-loss and we offer assistance and information to carers, family members and friends if they require it. We support both the civilian and military population and work closely with other UK Charities to provide the best overall service for each individual.
How to access
Self-refer
Opening Hours: Monday – Friday, 9am – 5pm
The Limbless Association, Unit 10
Waterhouse Business Centre
2 Cromar Way, Chelmsford
Essex, CM1 2QE
Living Well with Autism
W: www.livingwellwithautism.org.uk
T: 01332 301350
E: info@livingwellwithautism.org.uk
About Us
At Relate Derby and Southern Derbyshire we offer a wide range of services to help support you and the people around you:
- 1 Day Courses
- Counselling and Coaching – face to face, by phone, webcam, Live Chat and email.
- Telephone Helpline Drop In service: 0808 178 9363. Speak to an experienced Counsellor without having to make an appointment – Tuesday 10am – 1pm and Thursday 10am – 1pm.
The Living Well with Autism service is available to Derbyshire County residents aged 18 and over who have a confirmed diagnosis of an Autism Spectrum Condition. Services are free for Derbyshire County Local Authority residents. Derby City residents can access at a cost.
How to access
Referral yourself or through GP or other health professional
Monday – Thursday, 9am – 8pm
Friday – 9am – 5pm
Saturday – 9am – 1pm
Living Well With Autism, Relate Derby
3 Wentworth House, Vernon Gate
Derby, DE1 1UR
Volunteering: Yes, through Relate
Mencap
About Us
Information and advice for people with a learning disability, including advice on relationships, finances and benefits. You can either call the helpline or use their ‘Family Hub’ online forum
How to access
Monday – Friday 9am – 5pm
Volunteering: No
The Light House
About Us
The Integrated Disabled Children’s Service (IDCS) is based at the Light House.
The Light House is a purpose built environment for disabled children and the staff who work with them.
How to access
Single Point of Access
Integrated Disabled Children’s Service
The Light House
St Mark’s Road
Derby
DE21 6AL
Monday – Friday: 9am – 5pm
Referral Pathway: Contact via phone for more info
Volunteering: No
Limb Power
T: 07502 276858 or Sport Enquiries: 07503030702
About Us
Limb Power was launched in November 2009 to engage amputees and individuals with limb impairments in physical activity, sport and the arts to improve quality of life and to aid lifelong rehabilitation.
How to access
Self-refer
LimbPower
Whitecroft, Tandridge Lange
Lingfield, Surrey
RH7 6LL
Reach
T: 0845 130 6225 or 020 3478 0100
About Us
REACH is the leading charity providing support and information to parents and their children affected by upper limb difference. It is a friendly, caring place offering fun activities to encourage Reach children to aim higher.
How to access
Self-refer
C/o Pearl Assurance House
Brook Street
Tavistock, PL19 0BN
Derby SEND
W: https://derbysendiass.org.uk
T: 01332 641414
About Us
Free, confidential, impartial information, advice and support for parents, children and young people up to the age of 25 about Special Educational Needs and Disabilities.
How to access
Self-refer
Monday – Thursday, 9am – 5pm
Derby SEND DIASS,
Derby Council House,
Corporation Street,
DE1 2F
Volunteering?: No
Sight Support Derbyshire
W: https://sightsupportderbyshire.org.uk
T: 01332 292262
E: enquiries@sightsupportderbyshire.org.uk
About Us
Sight Support Derbyshire works with local children and adults who are blind or partially sighted to help them face the everyday challenges of living with sight loss.
How to access
Self-refer
Monday – Thursday, 9am – 5pm
Derby Head Office – Suite 2.2 – 2.10
Litchurch Plaza, Litchurch Lane,
Derby, DE24 8AA
Volunteering?: Yes
Steps Charity
W: https://www.steps-charity.org.uk
T: 01925 750271
About Us
Steps is the national charity working for all those whose lives are affected by childhood lower limb conditions.
How to access
Self-refer
Monday – Friday, 9.30am – 4pm
Steps, The White House,
Wilderspool Business Park,
Greenall’s Avenue
Warrington, Cheshire
WA4 6HL
Signhealth
W: https://signhealth.org.uk/
Text: 07966 976749 Call: 020 3947 2600
About Us
We are a passionate and caring Deaf-led team working towards a future where there are no barriers to good health and wellbeing for Deaf people.
We partner with the NHS and service providers across the country.
We are one of the UK’s largest employers of Deaf people, and most hearing staff in our projects and services are fluent sign language users.
Every hour of the day, someone from SignHealth is working to improve the health and wellbeing of Deaf people.
Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness.
We also deliver our own services to reach Deaf people in our shared language in their moment of need, through crisis textlines, domestic abuse support, therapy, advocacy and residential services.
How to access
Self-refer
Falcon Mews
46 Oakmead Road
London
SW12 9SJ
Signlive
W: https://signlive.co.uk/
T: 0330 822 1288
E: hello@signlive.co.uk
About Us
SignLive was established in 2014 by Joel Kellhofer, a serial
entrepreneur and active member of the British Deaf community. Our technology is developed in-house by a team that has been working with Video Relay Services and Video Remote Interpreting for over 10 years. Use SignLive for everyday life. Make calls to companies, the council or your local NHS. Use SignLive for meetings and communicating with hearing colleagues at work.
SignLive is delighted to introduce you to our free Community Directory! This is an all-new feature, the first time that both big and small businesses, deaf-led and hearing-led, can be accessed in one place. SignLive – it’s all about community!
We were the first VRS/VRI service to offer a Community Directory that allowed deaf people to call the businesses and public sector organisations listed for free. It is also a point of pride for us, that we were the first service to offer 24/7 availability. This was a huge step in the quest for greater access, allowing BSL users the option to contact organisations out with the standard nine-to-five.
How to access
Opening hours: 24 x 7
Address:
*Signlive ( London )
37th Floor , One Canada Square,
Canary Wharf, London , E14 5AA
*Signlive ( York )
11 The Cresent
Selby, York
YO8 4PD
Turning Point
W:www.turning-point.co.uk/derby-learning-disability-services.aspx
About Us
Derby Learning Disability Services support individuals living in their own homes. The individuals we support have complex needs and receive the appropriate support for them to lead fulfilling lives in their community
How to access
Suites 2.1 & 2.2, South Gate Innovation Centre, Normanton Road
Derby
DE23 6UQ
Contact for opening hours
Referral Pathway: Using a referral form, you can refer yourself, or be referred via an agency
Volunteering: Yes
Umbrella
T: 01332 785658
About Us
Umbrella supports families living in Derby City and Derbyshire providing a range of exciting activities. Most services in Derbyshire are provided in Amber Valley, Erewash, Derby City, South Derbyshire and South Derbyshire Dales.?Anyone can refer a child or young person to Umbrella including families, social workers, teachers and youth workers. We support children and young people aged 5 to 30 with any special need, including physical, sensory, learning & behavioural disabilities and additional needs. We are able to support a child or young person no matter what their disability as our services are person centred to meet individual needs.
How to access
Self-refer
Monday – Friday, 9.30am – 3.30pm
Ronnie MacKeith Centre
For all general enquiries:
Royal Derby Hospital,
Uttoxeter Road, Derby
DE22 3NE
999 Text Service
About Us
If you can’t speak or hear phone calls, you can register your mobile with 999 so you can text them in an emergency.
How to access
Text ‘Register’ to 999
Then respond to messages.
Full instructions can be downloaded here
Mission Statement
To help those in need and crisis across Derby and to help access services.
Contact Us
Stuart House Green Lane
St Peters Quarter
Derby
DE1 1RS
