Age UK
About Us
Information and advice drop-in centre. Provides support with attendance allowance and PIP forms and benefits checks, alongside assistance with using computers
How to access
Age UK, 15 The Morledge, Derby
DE1 2AW
Monday – Friday, 10:00 – 15:00
Referral Pathway: Ring to book an appointment
Volunteering: Yes (limited – contact for details)
Citizens Advice
W: www.citizensadvicesouthderbyshireandcity.org
Text relay: 03444111445
About Us
Offering advice via telephone or by face to face on benefits. Form filling service
How to access
Sinfin Library District Centre, Arleston Lane
DERBY
Derbyshire
DE24 3DS
Monday, Wednesday & Friday, 10am – 4pm
Volunteering: Yes
Referral Pathway: Self refer, drop in. Contact by phone or online
Derby Advice
T: 01332 643395
E: derby.advice@derbyhomes.org
About Us
The Derby Advice team provides free, confidential and independent advice on all welfare benefits, including:
How to access
Derby Advice
Derby City Council
The Council House
Corporation Street
Derby
DE1 2FS
Opening Times: Appointment basis
Volunteering: No
Referral Pathway: Contact to make appointment
Derby City Mission
W: www.derbycitymission.org.uk
T: 01332 460346
About Us
Derby City Mission exists to serve the city of Derby in Social Action and Christian Mission. We are good news to those who need it most; so we help those caught in debt at our Jubilee clinics and reach out to the homeless, drug addicts, street drinkers and refugees through our Recovery drop in and Night Shelter projects.
We are committed to empowering and fostering partnership within both the church and city agencies. For example, we partner with local churches in co-ordinating the Healing on the Streets (HOTS) and Street Pastor projects in Derby.
How to access
25 Charnwood Street, Derby
Derbyshire, DE1 2GU
Opening Times: 09:30 – 16:00
Referral Pathway: Self-referral / professional referral
Volunteering: Yes
Derby Law Centre / Direct Help & Advice
W: thederbylawcentre.co.uk
Freephone: 01332 287850
E: info@dhadvice.org
About Us
We provide specialist advice, advocacy and representation for families and individuals facing crisis, to prevent and alleviate homelessness, debt and housing difficulty.
Housing related Debt, Housing and Homelessness, Mortgage / Rent Repossessions, Court Duty scheme.
How to access
9am – 5pm, Monday – Friday
Phonix Street
Derby, DE1 2ER
Contact via telephone or email
Volunteering: No
National Debt Line
E: Webchat with advisor
About Us
Advice about debt and finances
How to access
Monday to Friday: 9am – 8pm, Saturday 9.30am-1.00pm
Referral Pathway:
Self refer. Contact by phone or live chat online.
Severn Trent Trust Fund
About Us
Can offer a grant to individuals and families to help clear water debt or to help with water charges so that they can start to regain control of finances
How to access
Severn Trent Trust Fund, FREEPOST RLZE – EABT – SHSA, Sutton Coldfield, B72 1TJ
Volunteering: No
Referral Pathway:
Can apply online, download referral form and send in post, call or email
Step Change
T: 0800 138 1111 (Free)
E: Complete online form
About Us
Offers advice and practical solutions to problem debt, including online self-assessment tools
How to access
StepChange Debt Charity, Wade House, Merrion Centre, Leeds, LS2 8NG
Monday – Friday 8am-8pm
Saturday 8am – 4pm
Volunteering: Yes
Referral Pathway:
Self refer. Contact by phone or online email. Live chat online.
St. James Centre
W: www.stjamescentrederby.co.uk
T: 01332604080
E: reception@stjamescentre.org
About Us
Advice 4 All – Come along to get advice about applying for and managing benefits, including Universal Credit. Food parcels are also available.
How to access
St James Centre, Malcolm Street, Derby
DE23 8LU
Monday – Thursday
Referral Pathway:
Call for an appointment. Home visits are available and first 15 minutes are free. Foor parcels are available every Wednesday at 10:30am. Must come first to register.
Volunteering: Yes
Mission
“To make mental health recovery a reality”
Vision
“To help create a society that values everyone with mental health problems.”
Contact Us
Stuart House Green Lane
St Peters Quarter
Derby
DE1 1RS
Privacy Policy
Freephone
0800 0322202
