ARCH; Abortion, Recovery, Care & Helpline
T:0845 603 8501 *Local charges apply
About Us
We offer non-judgmental, confidential support to those who are suffering with the aftermath of an abortion. We support women, men and families.
How to access
Call or email
7pm – 10pm every evening, or 9am – 5pm Monday – Friday
ARCH, 82 Union Street, Glasgow, G1 3QS
Anxiety UK
T: Helpline: 03444 775 774
Text service: 07537 416 905
About Us
A user led national charity, providing information and services for people affected by anxiety disorders
How to access?
Monday-Friday 9.30am -5.30pm
Volunteering: Yes
Referral Pathway:
Self, membership required £30.00 for a year (Oct 17)
BAMESTREAM
W: http://www.bamestream.org.uk/
About Us
Coming together during the COVID-19 pandemic to bring Black Asian and Minority Ethnic (BAME) mental health into the mainstream. Access the launch of their survey and report on their website and discover local and national events happening in the future.
How to access?
Visit the website for full details
Beat
W: https://www.beateatingdisorders.org.uk/
T: Helpline: 0800 801 0677
Studentline: 0808 801 0811
Youthline: 08088010711
About Us
Offering support for people living with an eating disorder.
How to access?
365 Days a Year
12pm – 8pm weekdays,
4pm – 8pm Weekends and Bank Holidays
Volunteering: Yes
Be Well P3
W: https://www.p3charity.org/services/bewell-derbyshire-personal-budgets-service
T: 01773 742051
About Us
We provide support to people living throughout Derbyshire and Derby City. Support can be funded through personal budgets, received from adult social care services or health care. Support includes mental health and wellbeing, managing personal finances and daily living skills.
How to access?
Self refer or via a professional.
Get in touch to discuss availability.
Bipolar UK
T: 03333233880 (local rate)
About Us
Bipolar UK is the only national charity dedicated to empowering individuals and families affected by bipolar. Peer support is at the core of our work. Our integrated service consists of:
- More than 85 peer support groups for people affected by bipolar, facilitated by trained and supported volunteers – during Covid-19 these are being temporarily replaced by Zoom groups
- A moderated eCommunity with over 5,000 active users
- One-to-one peer support provided by telephone and email, recognising that face-to-face support groups and a digital service will not be for everyone
- Information and resources provided on our website which is accessed by almost 300,000 people a year
- We empower approximately 1,000 people per month to stay well and have the ambition to reach thousands more
How to access?
Self refer online
Mon-Fri 9am – 5pm
Bipolar UK,
11 Belgrave Road,
London, SW1v 1RB
Volunteering: Yes
Books on Prescription / Reading Well
About Us
Helps people manage their wellbeing using self-help books. Books can be recommended by their GP or Psychological wellbeing professional.
How to access?
Through local library
Ask for nearest library and call to find opening times etc.
Books at local library, can be reserved if not available. Membership must be made at the library first with ID.
Volunteering: Yes
Bipolar Support Group
W: https://www.bipolaruk.org/derby-support-group
About Us
Our support groups are free to attend and are open to anyone affected by bipolar, including family, friends and carers. Come and speak to other people affected by bipolar.
How to access
Self via phone
Community Room, Parklands View, Bath Street, Derby, DE1 3FG
Borderline Arts
W:http://www.borderlinearts.org/
T: 0775486814
E:contact@borderlinearts.org / workshops@borderlinearts.org
About Us
Borderline Arts is the only charity in the UK that focuses specifically on Borderline Personality Disorder (BPD). We use arts and creativity to raise awareness of this often misunderstood mental health condition & to tackle the stigma that surrounds it. A range of free activities are held including art workshops, theatre groups and art exhibitions.
How to access
119 Osmaston Road, Derby, DE1 2GD
See website for various group times
Volunteering: Yes
Bridge the Gap
W: https://www.jwbridgethegap.com/
T: 01332 869417
About Us
We are a non-profit organisation dedicated to improving the mental health of children, parents and teachers in Derby City and beyond. We offer a range of services from FREE support sessions in the community and an active informative Facebook page, to low cost resources, courses and workshops. We also offer one-to-one support and training.
There are sessions for anyone who has concerns over their child’s emotional development, well-being, mental health, behavior or sleep. We offer FREE drop in support clinics in venues around Derby. Please join our mailing list or follow us on Facebook by searching @jwbridgethegap to be notified when and where these are scheduled.
How to access?
Office 6
College Business Centre
Uttoxeter New Road
Derby
DE22 3WZ
Monday to Friday 9:00am – 5:00pm
Volunteering: No
Referral Pathway:
drop in sessions and by appointment also
Campaign Against Living Miserably (CALM)
About Us
We are a leading movement against suicide, the biggest killer of men under 45 in the UK.
How to access
Self-referral
Opening Times: 5pm – Midnight, 365 days a year
Phone and webchat
Counselling Directory
About Us
The directory is a resource hub which enables individuals struggling with their emotional well-being to find a qualified and insured counsellor. Counselling Directory was set up by a team who know how difficult it can be to find the right support, and we’re passionate about connecting people to the support they deserve.
As well as providing a directory of counsellors, we also share free advice and guidance from counsellors through our blog. To ensure the professionalism of our website, all counsellors have provided us with their proof of membership with a professional body.
Crossroads
W: http://www.crossroadsderbyshire.org/
E: admin@crossroadsderbyshire.org
T: Derbyshire Domestic Abuse: 24 Hour Helpline 0800 0198 668
T: Crossroads Derbyshire: 01457 856675
About Us
Crossroads Derbyshire is a voluntary organisation and registered charity (number 1134679) dedicated to helping women, men and children break free from domestic abuse.
We offer a range of confidential support and advisory services to women, men, children and young people suffering the damaging effects of domestic abuse including: Refuge for young women and children needing a safe place to stay, Outreach services for women and men, Community programmes for young people, Counselling for women and men, Specialist services for children.
How to access?
Self and professional referral
Crossroads Derbyshire
PO Box 22
Glossop, Derbyshire
SK13 8AE
Mon to Thurs: 9am – 5pm
Fri: 9am – 4.30pm
Volunteering: Yes
Derbyshire Chronic Pain Support Group
W:https://www.facebook.com/derbyshirecoping/
T: 07964293398
E:Message through Facebook
About Us
A like-minded community for people suffering from chronic pain in and around Derby
How to access?
Guinness Trust, Sidney Street, Off Bloomfield Close. Derby, DE1 2TU
Group meets every fortnight, 10.30 – 12 noon. See Facebook for upcoming times.
Derbyshire NHS Mental Health Support Line
About Us
Derbyshire Healthcare NHS Foundation Trust has launched a new telephone based support line for local people of all ages and their carers who are experiencing increased distress or anxiety during the ongoing Coronavirus (COVID-19) pandemic. The new service also intends to support people who are experiencing a reduction in their usual mental health care services, as a result of changes that have been made to support the pandemic.
How to access?
Contact the number provided
9am – Midnight every day
Derby City & South Derbyshire Early Intervention Service
T: 0300 123 3239
About Us
Our Derbyshire Early Intervention in Psychosis Service (DEIPS) is for people aged 14 to 64 who experience psychosis for the first time. Some health professionals may refer to this as your ‘first episode’. The support offered by the team may include:
Help with improving ways to cope with worries and stress
Support with learning ways to manage distressing symptoms
Assistance with recognising symptoms early
Support and advice for family members and carers
Discussion and negotiation around the need for medication
Support with accessing education, training, or returning to a working environment
Support with social activity
Housing and benefit advice and assistance.
These are some of the ways the team may support you to keep well.
How to access?
Derby City and South Derbyshire Early Intervention Service
St Andrews House, 201 London Road, Derby, DE1 2TZ
Tel: 0300 123 3239
9am – 5pm, Monday to Friday
First Steps ED
W: www.firststepsderbyed.co.uk
T: 01332 367571
About Us
We are a registered charity providing services for people affected by eating disorders. We work with adults, young people and children over 5 years old.
How to access?
Self Referral
Phone or email during office hours or via website
Volunteering: Yes
Green Gym
T: 07805132368 (10am – 2pm, Tuesday & Friday)
E:derwentgreengym@hotmail.co.uk
About Us
The Green Gym enables people to improve their skills and knowledge of all aspects of gardening and to learn new skills through training. They aim to improve people’s physical fitness and build up confidence through involvement in gardening and conservation activities which will help benefit their local community. They also provide social activities and a welcoming, safe and supportive environment.
How to access?
Contact for addresses via telephone or email
Open Tuesdays & Fridays, 10am – 2pm
Volunteering: YES
Harmless
E: info@harmless.org.uk
W: http://www.harmless.org.uk/
About Us
Harmless was established at the beginning of October 2007 to respond to the needs of people who do or are at risk of self-harm and suicide. It is a national voluntary organisation for people who self harm, their friends, families and professionals.
How to access?
Email info@harmless.org.uk or tweet @HarmlessUK
Opening hours: Everyday 9am -5pm .
Address:
PO Box 10770,
Nottingham,
NG8 9PF
Do they offer volunteering? No
Happiful Magazine
T: 03333252506
About Us
We’re on a mission to create a healthier, happier, more sustainable society. Our aim is to provide informative, inspiring and topical stories about mental health and wellbeing. We want to break the stigma of mental health in our society, and to shine a light on the positivity and support that should be available for everyone, no matter their situation.
E-magazine – Receive a free copy of Happiful straight to your inbox each month simply by entering your email address.
How to access?
Contact Online
Happiful, Building 3,
Riverside Way, Camberley,
Surrey, GU15 3YL
Magazine Contributors Welcome
Happy Cafe
FB: @happycafederby
About Us
About us: come along and you?ll find a warm welcome to anyone who is interested in happiness and wellbeing. Join us for a drink and a friendly chat and help us make Derby a happier place. Pay for your own drinks at the counter.
How to access?
Meet every third Wednesday of the month
7pm – 9pm
Quad Cafe
Market Place, Derby
DE1 3AS
Insight Healthcare
W: https://www.insighthealthcare.org/
T: Derby and Derbyshire– 0300 555 5582
Wellbeing at Work: 0300 555 0120
General Enquiries: 0300 123 4502
About Us
Insight Healthcare is a not-for-profit organisation providing free NHS talking therapy services across the UK, including Derby City. We also provide a range of employee wellbeing programmes to private, public, and third sector clients. Insight Healthcare is part of Concern Group.
We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal.
How to access?
Self or professional referral
Call or complete online referral form
Monday – Thursday: 8am – 6pm
Friday: 8am – 5pm
Kooth
About Us
Online counselling and wellbeing for young people, including support during the coronavirus. Register and connect to an online counsellor for free.
How to access?
Support available on website
Macmillan
E: Complete the online form
About Us
Information and support for cancer sufferers and their families
How to access?
Monday-Friday 9am – 8pm
Volunteering: Yes
Maytree
About Us
Maytree is a national registered charity. We provide a unique residential service for people in suicidal crisis so they can talk about their suicidal thoughts and behaviour. We offer a free 4 night, 5 day one-off stay to adults over the age of 18 from across the UK. Our aim is to provide a safe, confidential, non-medical environment for our guests. Somewhere our guests can explore their thoughts and feelings, and feel heard with compassion and without judgement.
Maytree is currently offering email and telephone support between 10am and 6pm. Residential stays will resume at a later date when the house re-opens.
How to access?
Call or email, 10am – 6pm daily
Maytree Suicide Respite House
72 Moray Road
Finsbury Park
London, N4 3LG
Volunteering: Yes
Men’s Mind Gym (MMG)
T: 07938170082
W: https://www.facebook.com/Mens-Mind-Gym-266244314322400
About Us
The Men’s Mind Gym is a non-judgmental supportive space for men of all ages. A place to work things out, with your mind, with other people in a way that works for you. The MMG is a place to relax, talk, create, learn and enjoy various activities.
How to access?
Meet every first Monday and third Wednesday of every month
Boyer Street Community Rooms
Boyer Street, Derby
DE22 3XD
Mental Health Mates
W: https://mentalhealthmates.co.uk/
E: mentalhealthmatesderby@gmail.com
About Us
We are a volunteer-led peer support walking group, offering a non-judgmental ear to people who have experienced mental health issues. Though our admin team, led by Bryony Gordon, is based in London, we have a global network of walk leaders.
How to access?
All walks are currently cancelled until further notice!
Contact Laura via mentalhealthmatesderby@gmail.com
for more information
Mind
About Us
Helpline support for anyone facing a mental health problem.
How to access?
Call Monday – Friday, 9am – 5pm
National self harm network
About Us
The forum provides crisis support, information and resources,
advice, discussions and distractions. All are designed to help those experiencing self-harm behaviours or thoughts.
How to access?
Available 24/7
Referral Pathway: Self, users have to sign up
NHS Talking Therapies
W: https://www.insighthealthcare.org
About Us
Everyone goes through difficult times, but sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone. Insight talking therapies is a free and confidential service, commissioned by the NHS, and is available to anyone aged 16+ and living in Derby and Derbyshire.
How to access?
Self and professional referral
Visit the website for full details or call the number provided
Volunteering: No
No Panic
Youth line: 0330 606 1174
About Us
A national support helpline for people experiencing anxiety, panic, OCD and related difficulties. No Panic also provide support for the carers of people who suffer from anxiety disorders.
How to access?
Phone line open 10am – 10pm daily
Visit the website for further details
OK Rehab
W: OK Rehab – Drug & Alcohol Rehab | UK Treatment
Beating Addiction Together – Our Mission is to Deliver Truely Inclusive Addiction Treatment
We believe everyone has the chance to turn their situation around, no matter how complicated their current situation may be. Since 2000, we’ve promoted inclusive addiction treatment.
- An over-the-phone assessment to determine if you require addiction treatment
- Access to over 140+ clinics across the UK and abroad
- Advice relating to outpatient, residential and home detox services
- Access to detox clinics regulated by the Care Quality Commission (CQC)
- Fast access to emergency detox treatment, is appropriate
- Access to professional interventionists across the UK
- Advice by staff members who are themselves in recovery
- Information on both private and statutory funded addiction treatment providers
How to access?
Telephone: 0800 326 5559
OCD Support Group
T: Ashley (text or call) on 07917207714
Twitter: @AshleyFulwood
About Us
The Derby OCD Support Group is open to anyone affected by Obsessive-Compulsive Disorder, be they sufferers, family members or friends. We provide an informal meeting where people affected by OCD can talk to others in a friendly, understanding and non-judgmental way. Our group is keen to promote the belief that recovery from OCD is possible.
The group is facilitated by trained service users, all of whom have OCD or have experienced OCD in the past and have been vetted by OCD-UK for your confidence.
How to access?
Contact Ashley for more details about meeting times
Ground Floor
The Derby Conference Centre
London Road
Derby
DE24 8UX
Volunteering: Yes
Papyrus
Text: 07860039967
About Us
Confidential support and advice for young people (under 35) experiencing thoughts of suicide, or anyone concerned about anyone who may be.
How to access?
Contact on the details given.
Volunteering: Yes
Qwell
About Us
Online counselling and wellbeing for adults, including support during the coronavirus. Register and connect to an online counsellor for free.
How to access?
Register for free on the website.
Relate
About Us
Counselling for couples and individuals with relationship problems
How to access?
3 Wentworth House, Vernon Gate, Derby DE1 1UR
Monday – Thursday 9:30 – 9pm
Friday 9:30am – 5pm
Sat 9:30am – 1pm
Referral Pathway: Self
Renew Cafe Stocky
T: 07739808644
About Us
We are a community cafe and provide a quiet shared space where it’s ok not to be ok. Everyone is welcome. Run with involvement from Trinity Church Green Lane.
How to access?
Self referral – Call the number or just drop in
Tuesdays 12.30pm – 7.30pm
Tea and coffee provided
Boyer Street Community Rooms,
Derby Homes, Boyer Street,
Derby (Halfway along by the post box)
Samaritans
T:01332 364444 (Local Charges) 116 123 (Free)
About Us
A UK charity offering support to people who are suicidal or despairing.
How to access?
110 Burton Road
Derby
Derbyshire
DE1 1TG
24 hours
Volunteering: Yes
Referral Pathway:
Phone helpline or call Derby number for a face to face session.
Saneline
T:0300 304 7000 or 0808 800 3302
About Us
SANE is a UK-wide charity working to improve quality of life for people affected by mental illness. SANE has three main objectives linked to our aims and outcomes:
- To raise awareness and combat stigma about mental illness, educating and fighting to improve mental health services.
- To provide care and emotional support for people with mental health problems, their families and carers as well as information for other organisations and the public.
- To promote and host research into the causes and more effective treatments of mental illness such as schizophrenia and depression and the psychological and social impact of mental illness.
How to access?
SANE, St. Mark’s Studios, 14 Chillingworth Road, Islington, London, N7 8QJ
Open 6am – 11pm every day
Referral Pathway:
Self referral / Online forum/Textcare/ phone support
Volunteering? Yes
Shout
T: Text ‘SHOUT’ to 85258
About Us
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
By texting ‘SHOUT’ to ‘85258’ a texter will be put in touch with a trained Crisis Volunteer (CV) who will chat to them using trained techniques via text. The service is designed to help individuals to think more clearly and to take their next steps to feeling better.
Team Talk
W: www.derbycountycommunitytrust.com
T: 01332 416140
About Us
Team Talk is a men’s health initiative aimed to give males a safe pace to speak who are experiencing feelings of anxiety and depression, aged 18+. Refreshments and activities will be on offer along with the opportunity to chat anything through with Community Trust staff.
How to access?
Every Monday 6pm – 8pm
Derby Community Trust
14 Pride Point Drive,
Derby, DE24 8BC
Volunteering: Yes
The Silver Line
About Us
Confidential free helpline for older people across UK
How to access?
24 Hours 7 days
Volunteering: Yes
Referral Pathway:?Self via phone
The Women’s Centre
W:www.derby-womenscentre.org.uk/what-we-do/mental-health-support
E:?enquiries@derbywomenscentre.co.uk
About Us?
We provide low cost counselling support to help women in Derby and Derbyshire to help them to overcome a range of issues. This is delivered by female counsellors, who range from the experienced to the newly qualified. There is currently a 12 week turnaround time from referral to initial assessment. Please see the Counselling page for more information on the counselling service and details on how to get on the waiting list.
How to access?
4 Leopold Street, Derby, DE1 2HE
Monday – Friday, 9am – 4pm
Volunteering: Yes
Referral Pathway:Self referral via phone or email
Talking Mental Health Derbyshire
W:www.derbyshirehealthcareft.nhs.uk/services/talking-mental-health-derbyshire-home
About Us
Talking Mental Health Derbyshire offers a range of therapies for people experiencing common psychological difficulties, such as those feeling anxious, low, or depressed. Our trained psychological therapists use talking therapies, such as counselling and cognitive behavioural therapy, to help people move towards recovery. We deliver these in a range of settings: face to face, telephone, workshops/courses, individual or computer based treatments.
Workshops and courses including stress management, mindfulness and living with long term conditions. These are delivered across Derbyshire, including Derby City.
How to access?
Ilkeston Resource Centre Ilkeston Community Hospital, Heanor Road, Ilkeston DE7 8TL
Monday – Friday? 9am – 5pm
Volunteering: No
Referral Pathway:
Self refer online, over the phone, or via professional referral
Call for details on current courses/workshops
Volunteering: No
Trent Psychological Therapies Services (PTS)
About Us
Trent PTS is an approved NHS provider of psychological therapies. We are commissioned by the NHS to provide free, flexible, responsive and accessible high quality psychological therapy services, so there is no cost to you. We provide treatment for: depression, anxiety, loss, grief, trauma, relationship problems and many other conditions.
How to access?
Various locations. Check online for nearest.
Monday – Friday? 9am – 5pm
Volunteering: No
Referral Pathway:
Self refer online, over the phone, or via professional referral
Volunteering: No
Togetherall
About Us
Recovery Focus offers an online support service called Togetherall for all staff and people using our services, which can be accessed at any time of the day or night.
Togetherall provides a safe and anonymous online space where you can receive support and advice if you’re feeling down, struggling to cope or just want to talk to people who understand what you’re going through.
How to access?
Access online via website.
Vita Minds
W: https://www.vitahealthgroup.co.uk/nhs-services/nhs-mental-health/derby-and-derbyshire/
T: 03330153496
About Us
We offer a variety of short-term psychological therapies for conditions such as depression, anxiety and post-traumatic stress disorder throughout this region. Other options including couples therapy and computerised support are also available.
How to access?
Self refer via phone or online
Monday – Friday, 8am – 8pm
Saturdays 8am – 12.30pm
Volunteering: No
Worker’s Education Association (WEA)
T: 01332 291805
About us:
We are the UK’s largest voluntary sector provider of adult education.
We provide all sorts of courses based on skills and interests and run during term times.
If you are interested in feeling better equipped with the skills to take on tomorrow or to learn and debate ideas for the joy of it, we may be able to help.
You can check out Novembers courses here
How to access
See contact details
Women’s Work
W: http://www.womens-work.org.uk/index.php
T: 01332 242 525
About Us
The agency has evolved over the years and is now delivering a range of services, inspirational events, support, advocacy, and practical workshops, to improve health outcomes for women.
Our services are targeted at women who have complex and multifaceted needs, including those affected by drug and alcohol misuse, women offenders, women exploited through sex work and those fleeing domestic abuse.
At Women’s Work, we are passionate about helping women from the most deprived and troubled backgrounds to gain the skills and confidence they need to succeed and make positive and lasting life changes, which will improve their overall health and well-being.
How to access?
Self and professional referrals
Women’s Work (Derbyshire) Ltd
The Villa, 30 Charnwood Street,
Derby, DE1 2GU
Monday – Friday: 9.00am – 5.00pm
Drop in hours: Monday: 2.30pm – 4.15pm; Thursday: 4.00pm – 6.00pm
Outreach sessions: Monday and Wednesday evenings between 9.00pm – 11.00pm
Volunteering: Yes
Referral Pathway:
Young Minds
Text: 85258
About Us
Supporting Young minds to be empowered. Lots of resources on MH and managing isolation. Young People (under 25) who need urgent support can text on Young Minds Crisis Messenger, for free, 24/7 – text YM to 85258. They also run a Parent Helpline for parents worried about their children – Call 0808 802 5544 – can lead to referral into specialist support.
How to access?
Contact 24/7 on details provided
Mission Statement
To help those in need and crisis across Derby and to help access services.
Contact Us
Stuart House Green Lane
St Peters Quarter
Derby
DE1 1RS